OSA Policies

Phone: 541.346.3722     |    osa@officeofstudentadvocacy.org     |    EMU, Room 337

Office of Student Advocacy (OSA) services are available to eligible students at no charge. An eligible student is any student enrolled at the University of Oregon who has paid the incidental fee at the time advocacy services are requested. Once an eligible student requests services he or she remains eligible for services regarding the matter for a period not to exceed thirty days from the termination of eligibility for failure to pay the incidental fee.

For receipt of summer services, a student is also eligible if he/she was registered and paid the incidental fee during the fall, winter, and spring terms and is pre-registered and expected to pay the incidental fee for the upcoming fall term. A student will be deemed registered for the term if the student is registered as an incidental fee paying student by the deadline for adding classes for the term.

On rare occasions, and with prior consent, students may pay extraordinary costs and/or expenses associated with their case.

No student is required to use the services of the Office of Student Advocacy. Students may, at all times, obtain assistance from an attorney or other person of their choice at their own expense.

Availability:

Office of Student Advocacy services are available on an appointment basis. Services may not be available within a student’s needed time frame.

Conflict Policy:

OSA will not assist a student in a grievance or complaint against another student, ASUO Program, or ASUO Executive Member. OSA adheres to the Oregon State Bar’s ethics rules governing conflicts between parties.

Confidentiality Policy:

OSA attorneys and staff maintain strict confidentiality. OSA will not release any information about a student’s case without prior authorization from the student.

Constraints:

Office of Student Advocacy advisors and attorneys can advise and assist students in preparing grievances, petitions, and other materials, however, all matters must be submitted by the student, and not OSA staff.

OSA attorneys are prohibited from representing students in litigation involving the ASUO, or in any claim against any officer, agent, or employee of the ASUO, the University, or any other department or agency of the State of Oregon, or any officer, agent or employee thereof.


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